Help
Account and registration
Do i need to register to play?
Yes. Without a verified account, you won't be able to play our games or place a bet.
When you create an account, you can play in demo mode or with real money, just like in an actual gaming hall or casino. You can then deposit money into your account using the secure online payment methods and withdraw your winnings to your bank account. To register on this online gaming website, you just need to click here and fill in the form. Remember that you must be 18 years old or older to create your account.
Do I have to pay to register?
No. Registration on our platform is completely free. Once registered, you can make the first deposit to start playing casino games or betting on your favourite sports.
I live outside of Belgium. Can I still create an account?
No. Our website is only accessible to players who live in Belgium.
Unfortunately, it is not possible to create an account from other countries. You must currently be a resident of Belgium.
Do I need to verify my account when I register?
Yes. The verification of your account is a legal obligation imposed by the Gaming Authority (BGC) in Belgium. When you register, you are asked to enter your personal details truthfully. This information is then verified by an email sent to you to verify your account.
Without a verified account, you cannot play or bet with us.
I have not received a verification email, what should I do?
If you have not received a verification email, it may have ended up in your spam folder.
You can try again to provide us with the correct e-mail address.
Didn't receive an email at all? Don't worry, contact our customer service, and they will send you the link to confirm your account.
I no longer want to receive emails or other notifications. Where can I set this up?
You don’t want to get our emails and communications anymore? We’re sad, but we understand. To unsubscribe from the mailing list, go to your account settings or contact our customer service. However, when you turn this off, you run the risk of missing out on fun promotions and events.
I want to close my account
We’re sorry to see you go! Didn’t you find what you were looking for? We would like you to know that we do our best to offer you the best gaming and betting experience to meet your expectations.
Do you want to leave because you are afraid of developing a gambling addiction? Remember several tools allow you to control your activities, such as a deposit limit. If you want to be denied access to physical casinos, gaming halls, and online casinos, you can fill out the Request for denied access to class I and II gaming establishments and betting shops.
You can also take a Playing Break in the Responsible Gaming section in your account settings.
Of course, it is possible to close your account in your account settings, but unfortunately, you cannot delete your data. This is because players who close their account can no longer be allowed to create a new account, but because otherwise, we can no longer meet other legal requirements. If you want to know what the possibilities are, please contact our customer service.
Can I change my personal data?
Personal data is filled in truthfully during registration, which means that this cannot simply be changed. If you have moved or received a new phone number or bank account number, please contact our customer service, they can help you change already verified personal data.
A piece of evidence may be requested. This is the only way we can update and verify your data.
Can I change my bank account number?
It is only permitted to pay from or to an account number that is in your possession. This means that this cannot simply be changed. If your account number has changed, please contact our customer service and let them know.
Please also send proof of your new account number on which your name, address and IBAN are visible for verification. Please note that this document must not be older than 3 months.
You can add a new verified bank account number to withdraw your winnings, however at a time, only one verified active account will be taken into consideration.
I have forgotten my username and password. How can I retrieve them?
What a pity that you have forgotten your login details. Don't worry! You can use your email address (where you created your account with) to request a new password. Go to login and press the option "forgot password". You can also reset your password using this form. You will receive a recovery link from us in your email to be able to set a new password. This usually only takes a few minutes.
Check your spam folder or contact our customer service if you do not receive this email.
I forgot the email address I registered with. What can I do?
Try to login using your username instead.
If you have forgotten your email address, please contact customer service. The identification procedure must be completed to verify your identity. Our customer service representative will help restore your email.
I am no longer able to log in to my account. Why?
If you can no longer log in to your account, there are several possible reasons. For more information, please contact our customer service. They will be able to explain to you exactly what it takes to reopen your account.
Can I reopen my account?
It is best to contact our customer service. They can check for you whether the account can be reopened without any problems.
There are several possible reasons why your account is closed. We may therefore need to give you a cool-off period of 7 days before your account can be reopened.
If you have requested a Playing break, you will have to wait for that period.
Did you by accident request a Playing break, then it can be lowered to a minimum of 7 days.
Our customer service representative will help you and can tell you how long your account will remain closed.
I think my account has been hacked. What should I do?
If you think your account has been hacked, the first thing to do is change your password. How? Log in to your account and choose a new password in your settings.
Then contact our team by LiveChat, phone numbers provided on the website or by sending an email to the following address: support@starcasino.be
Account and Registration
Welcome to Starcasinosport's Account and Registration page! Here you will find answers to frequently asked questions regarding your account and how to register on our platform.
Creating an Account
To start your sports betting journey with us, you'll need to create a unique password for your Starcasinosport account. Simply click on the "Register" button on our homepage to get started. You will then be guided through a quick and easy registration process. If you encounter any issues during this process, please refer to our FAQ for step-by-step instructions.
Managing Your Account
Once you've successfully registered, you'll have access to your personal account dashboard. From there, you can easily update your account information, including your email address, password, and preferred contact details. Our user-friendly interface ensures that managing your account is a breeze, allowing you to focus on the thrilling world of sports betting.
Account Security
At Starcasinosport, we prioritize the security of your account. We utilize advanced encryption technology to protect your personal and financial information. Additionally, we adhere to the strictest privacy policies, ensuring that your data is always kept confidential. Rest assured that your account is in safe hands, allowing you to bet with peace of mind.
Troubleshooting and Support
If you encounter any issues with your account or registration process, our dedicated support team is here to assist you. Simply visit our Support page and choose the most convenient contact method for you, be it live chat, email, or phone. Our knowledgeable agents are available 24/7 to provide prompt and friendly assistance, ensuring that your experience on Starcasinosport is nothing short of exceptional.
Ready to get started? Visit https://starcasinosport.be to create your account and discover the largest range of sports betting games in Belgium. Join the best website for sports betting today and experience the thrill of the game with Starcasinosport!
How do I create an account on Starcasinosport?
To create an account on Starcasinosport, simply click on the "Sign Up" button located on the top right corner of the website. Fill in the required information accurately, including a unique password, and click "Submit" to complete the registration process.
Can I use my Starcasino account to log in to Starcasinosport?
No, it is not possible to log in with your Starcasino account on Starcasinosport. To access Starcasinosport, you need to create a separate account with a unique password specifically for this website.
What do I do if I forget my Starcasinosport account password?
If you forget your Starcasinosport account password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password. You will receive an email with further instructions on how to regain access to your account.
How can I update my account information on Starcasinosport?
To update your account information on Starcasinosport, log in to your account and go to the "Account Settings" section. From there, you can edit your personal details, contact information, and preferences. Remember to save your changes before exiting.
Is my personal and financial information secure on Starcasinosport?
Yes, Starcasinosport takes the security and privacy of your personal and financial information seriously. We employ industry-standard encryption technology to ensure that all your data is protected. Additionally, our website and payment processing systems undergo regular security audits to maintain the highest level of security.